5 important questions to ask before hiring a commercial cleaning company
The cleanliness of your business makes a huge difference in the experience of customers, stakeholders, and staff that walk through your doors. That’s why the successful businesses hire a commercial cleaning company to service their building.
A good commercial cleaner has the materials, strategies, and expertise to provide the appropriate cleaning services to suit your space and industry. You have options when it comes to selecting a commercial cleaner, but not all Nashville commercial cleaning company options are alike.
When interviewing a commercial cleaning company or janitorial service in Nashville, be sure to ask these five questions:
Do you provide the cleaning services my business needs?
Before calling a commercial cleaning company, be sure you know exactly what you’re looking for. Your business’s cleaning needs will depend on two factors: your space and your industry.
Your space: Knowing the needs of your own space will help immensely as you interview potential commercial cleaners. You probably are already familiar with facts like how many bathrooms your space has, but do you know all the different types of flooring you will need cleaned? How about the square footage of your space to get an estimate on how long a clean might take? The better you know your space, the better questions you can ask of a commercial cleaner.
Your industry: some industries have regulations around how a business needs to be cleaned. Food service, manufacturing, and healthcare facilities are just a few examples of industries that have specific cleaning protocols. Before you call a commercial cleaning service, check their website to ensure they have experience providing service for your industry.
How do you ensure your team will provide me with a spotless clean every time?
A good commercial cleaning company like Best Cleaning Services of Nashville has protocols in place to ensure a consistent, high-quality clean with every visit. For example, a commercial cleaner should train all new team members on the techniques they use and the requirements of the industries they serve – regardless of the individual’s level of experience cleaning with other companies. Your commercial cleaner should also send a supervisor with all cleaning teams who can double-check the work and answer any questions you or your staff have while the team is on site.
Can I schedule you to come when it’s convenient for my business and customers?
The commercial cleaning partner that’s right for you is the one that can clean when it is convenient for your business and your customers. For some businesses and industries, that means cleaning in the evening after doors are closed for the day. For others, it means cleaning during the workday in a way that is not disruptive to business operations. Knowing the cleaning schedule you’re looking for will help you discover whether a commercial cleaning company is the right fit for you – if they can’t meet your needs, it’s time to call a different company.
Can you provide verification of your insurance?
While it may be tempting to save money by hiring the most affordable commercial cleaner, you run the risk of hiring an individual or team that is uninsured. Cleaning for commercial clients is a big job with a certain level of risk. Ask that the company provides proof of their insurance coverage before you sign a contract or invite them to clean your space.
Do you have references in my industry?
Be sure to ask for references from clients in the same industry as you. Each industry has unique cleaning needs and you will want to ensure your commercial cleaning partner has experience providing excellent service to others in your unique sector. Two or three references should be sufficient and be sure to call and talk through their experience with the cleaning company before you sign on the dotted line.
Looking for an experienced, reputable commercial cleaning and janitorial service in Nashville? Best Cleaning Services of Nashville has you covered. We provide exceptional commercial cleaning services to many businesses in the greater Nashville region, including offices, healthcare settings, schools, churches, warehouses, gyms, restaurants, and more. Give us a call to learn more today!